FAQ ( Frequently Asked Questions)
How is the number of employees taken for billing?
You will be billed on the number of active employees of your company in BizHRS. An active employee means an employee whose salary gets processed through BizHRS each month in the normal course and doesn’t include those employees for whom all exit formalities have been completed in the software.
Those employees whose salary has been kept on hold or who have been excluded from payroll run, but are still active in BizHRS (i.e. their full & final settlement hasn’t been done) will be considered as active employees for all billing purposes.
My company is using biometric devices. Can those devices be integrated with BizHRS?
Those employees whose salary has been kept on hold or who have been excluded from payroll run, but are still active in BizHRS (i.e. their full & final settlement hasn’t been done) will be considered as active employees for all billing purposes.
However, the actual cost of integration may vary based on the number of attendance devices and the attendance policies of your company. Please contact us on info@bizhrs.com or +91 86 2482 4324 for more details.
Do you charge any one-time setup and implementation fee?
Yes, we charge a one-time setup and implementation fee equivalent to 1 month billing or Rs. 5,000, whichever is higher.
This price covers setting up of rules and policies of your organization in BizHRS and training your payroll admin on using BizHRS by a dedicated manager.
What is the billing cycle?
We follow a post-paid mode of payment. When you subscribe, you will need to make advance payment for the implementation fee and at the end of each month, we’ll generate an invoice for your account based on your plan and number of active employees.
Do I need to sign a contract?
There is no contract. If you are not happy with the value you are getting from BizHRS, you can cancel the subscription anytime and can take a backup of all payroll data by downloading it from your account.
Do you offer discounts for partners?
Yes, we have multiple partnership plans and offer discounted pricing for partners and payroll service providers. We’re already working with 10+ partners.
What modes of payment do you accept?
We accept payments by debit cards, credit cards, net banking, and e-wallets supported by our payment gateway service provider. We normally do not entertain any manual payments.
Do you offer biometric devices?
Yes, we have partnered with the leading biometric devices company in India to offer various types of biometric devices based on fingerprint, card, or facial recognition and they can be bought at an additional cost. Our partner also offers geo tagging based attendance app for employees working from remote locations.
These devices are pre-integrated with BizHRS and time & attendance data from these devices is automatically synced with payroll for salary calculation.
Is there any one-time fee for active directory integration or API access?
Yes, there will be an additional one-time fee for active directory integration, API access, single sign-on, and any other 3rd party integration.
The amount will be decided after knowing your requirements in detail.
What is your refund policy?
We do not offer any refunds as we bill postpaid.
For how long will the prices be valid?
The price at which you sign up will be valid for 1 year and thereafter, a hike of 10% will be applied to this price.